Subject to availability, bookings made through the Isle of Sark Shipping Company Ltd (IOSS) website can be changed online up to 2 hours before the scheduled sailing time BUT only if you have NOT yet collected your boarding cards.
If you have collected your boarding cards and/or it is less than 2 hours before the scheduled sailing time, then you can still change your booking, by telephoning the IOSS main office on 01481 724059. When changing a booking by telephone, changes can be made up to 30 minutes before the scheduled sailing time.
Please note that an administration fee will apply when changing by telephone. No refund will be made if the cost of the journey that you are changing to is lower at the time of change. A booking cannot be changed if the cost of the new journey is higher than the cost of the journey that was originally booked.